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Draft Mail Content from IMAP Account Not Appearing Properly as it is showing coded format. #1985

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ashishkumar-webkul opened this issue Jan 20, 2025 · 0 comments
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Title

Draft Mail Content from IMAP Account Not Appearing Properly

Issue Description

When accessing draft mail content from an IMAP account, the content does not appear as expected. The message formatting or content is unclear, which impacts user experience. Draft mail content should load accurately, and any message displayed to the user regarding the draft mail should be clear and comprehensible.

Preconditions

  1. Admin must be logged in.
  2. Mail Configurations must be completed.
  3. Draft emails should be present in the IMAP account.

Steps to Reproduce

  1. Log in to the Admin Panel.
  2. Navigate to Mails > Drafts.
  3. Open a draft email synced from the IMAP account.
  4. Observe the displayed content and messages.

Expected Result

  • Draft mail content should be displayed properly, maintaining its original formatting and content structure.
  • Any message or alert regarding the draft mail should be clear and relevant.

Actual Result

  • Draft mail content appears improperly, with formatting issues or missing elements.
  • Messages related to the draft are unclear or confusing.

Screenshots (if applicable):

https://prnt.sc/5xfpWoVoyuMG

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